August 04, 2016
REQUIRED ACTION:
- Immediately remove any affected 3D products from service.
- Contact CMC Customer Support at (800) 235-5741, (805) 562-9120, or via email at recall@cmcrescue.com to initiate the return process.
- Return the 3D directly to CMC for a no-cost full replacement of the product. CMC will issue a call tag for pick-up of the item and cover all cost of shipping.
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